PREMIUM RATES APPLY DURING (12AM - 8AM) ✦
These are the general terms on which 123unlock Locksmith ("we", "us") provides locksmith services. By booking a job with us, you agree to these terms. This is a general policy; if we agree something different with you directly for a specific job, that agreement takes priority.
123unlock Locksmith, 3 Netley Road, Ilford IG2 7NS.
Phone: 07958 516359
Email: info@123unlock.co.uk
Where possible we give a price or price range before starting work. There is no call-out charge. Our premium-rate banner applies between 12am and 8am. Final price can depend on what is found once the job is under way, for example a lock or mechanism being more damaged than first described; we will tell you before carrying out any extra work that changes the price.
Payment is due on completion of the work, unless we have agreed something different with you in advance.
We offer a 6 month guarantee on our workmanship and on parts we fit, covering faults in the work we carried out. The guarantee does not cover damage caused after the job by someone else, misuse, or normal wear and tear.
If you need to cancel or change a booking, please contact us as soon as possible so we can free up the appointment. For emergency callouts already on the way to you, a cancellation after we have dispatched a locksmith may still be chargeable, as the time and travel have already been committed.
You confirm that you are entitled to request access to the property or vehicle we are asked to work on, or that you have the owner's permission. We may ask for identification or proof of address before carrying out certain work, such as changing locks on a property.
We take reasonable care in carrying out our work. We are not responsible for pre-existing damage or faults we did not cause, or for issues arising from information you gave us that turns out to be incorrect.
If you are not happy with a job, contact us at info@123unlock.co.uk or 07958 516359 and we will look into it.
We may update these terms from time to time. The date at the top shows when they were last changed.
